FAQ

Common Questions

Frequently

ASKED QUESTIONS

Please review our FAQ’s below, if you still have questions feel free to contact us.

 


  • Do I need to purchase tickets in advance? Can I pay with cash?

    Tickets must be purchased in advance. We need to be able to order the correct amount of food ahead of the tour, so that the food is appropriately hot or cold when you arrive. And in order to do that, we do require participants to purchase their tickets in advance. We suggest getting your tickets early to secure your choice of dates. Tickets can only be purchased with credit cards online with our ticketing partner.

    Cash is not accepted. Cash and/or walk-up traffic the day of the tours are not accepted.

  • What is your cancellation policy?

    All sales are final. Tour tickets are sold based on availability for a specific date and time and your ticket is valid for that event only. We do not offer refunds, exchanges or re-scheduling once tickets have been purchased due to our limited capacity.

  • Where does the tour begin and end?

    Once you have confirmed a tour, date and time on our ticketing platform you will receive a confirmation. Your ticket confirmation will include the time and place to meet as well as any tips to insure the best experience.

     

  • Is parking available near the starting location of the tour?

    Yes, on your ticket confirmation we will give recommendations on best places to park. We recommend you give yourself plenty of extra time to find one, particularly in the summer or during special events.

     

  • Are tours given in bad weather?

    Tours run rain or shine and are rarely canceled unless there is catastrophic event.

  • Are restrooms available during the tour?

    Yes, your guide will recommend the best public restrooms at to use, please try to limit the frequency to visit as we are on a tight schedule.

  • How much walking does the tour involve? What is the pace like?

    Tours last approximately 3-3.5 hours and cover less than 2 miles. While we will be on our feet most of the time, we will be sitting at several if not all of the tasting locations for a combined total of approximately 45 minutes or so. We walk at a moderately casual pace, stopping frequently at tasting locations and neighborhood sites.

     

     

  • How much food is served on the tour?

    The tour includes at least 5 food tastings, enough for a satisfying lunch for most participants.

  • I live in Rhode Island – is this tour for me?

    Absolutely!  While you may be familiar with our route and some of the stops, the opportunity exists to try new items you may not have tried at the tasting locations, as well as to learn more about the establishments themselves. Additionally, we will share some fun facts about the neighborhood’s history, architecture and culture that you may not be aware of.  Also, being a local, you will have the unique opportunity to re-visit many of the eateries we will visit, as well as others we recommend, at your leisure! This tour is also an excellent activity with which to entertain out-of-town family and guests.

  • Are gift certificates available?

    Yes, Gift Certificates are available and make a great gift for family and friends. Please click here to purchase Gift Certificates.

  • Can I book a private group tour?

    Yes, Rhode Island Red Food Tours does our best to accommodate private group tours whenever possible. Please visit the Private Group Tours page for more details.

  • Are gratuities included in the ticket price?

    Gratuities are not included in the ticket price. However, like restaurant servers, tips are graciously accepted by the tour guides if you enjoyed the tour. The standard gratuity in the industry is 18-20%.

  • Can I make purchases during the tour?

    Seeing as the tour has been coordinated in advance to ensure an on-time tour and fresh food-tasting experience, it is critical for us to stay on schedule throughout the tour.  We do ask that you refrain from shopping or purchasing additional food or beverages until after the tour, unless your tour guide leaves time for this.

  • Can children participate in the tour?

    Yes, children may participate in the tour. Parents, who know their children best, should assess whether a 3.5 hour walking food tour is appropriate for their own children. We do not recommend this tour for children under 8 years of age. Strollers are not always able to be accommodated at some tasting locations.

  • Are there vegetarian options available on the tour?

    Yes, we can provide vegetarian options in most tasting locations with advance notice. Please be sure to make us aware and make note when purchasing tickets as we will not be able to arrange for alternative options on the day of the tour.

  • What if I have a dietary restriction or food allergy, such as Shellfish, Gluten Free or nuts?

    Please be sure to let us know if you, or anyone in your group, has a food allergy or dietary restriction when you purchase your tickets.

    With advance notice, we will do our best to accommodate your needs to the best of our, and our tasting locations’ ability but please be aware this may not always be possible.

    ** Some tasting locations may have Shellfish or Seafood. Although we do our best to accommodate substitutions for this dietary restriction there it is not possible in some tasting locations.

    **We cannot accommodate 100% Gluten Free options on the tour, we will do our best if available.

  • Are pets allowed on the tour?

    No, we love our furry friends but  for the comfort of all of our guests and per Rhode Island regulations prohibiting animals in establishments serving food, we do not allow pets on our tours.

  • Are cameras allowed?

    Of course! We highly recommend you take photos to cherish the memories of your tour. In fact, please share them on Facebook /Twitter /Instagram with our hashtags, or email them to us so that we can share them too!

    RIRedFoodTours

    @RIFoodTours

    #RIFoodTours

    #SmallStateBigEats

    #RIReats

    Give us a thumbs up!!

  • Can I get on a waiting list if tour is sold out?

    We do not have a waiting list.  Tours are sold on a first-come, first-serve basis.  Try to book as early as possible to reserve the date you prefer.

  • Is the tour wheelchair and baby stroller accessible?

    Some tasting locations are housed in very old buildings with tight thresholds at the doors and stairways. Also, sidewalks are old and narrow, and can be quite uneven in some places with several slight inclines that we traverse during our approx. 2 mile tour. All of this can make wheelchair and stroller accessibility very difficult. It would not be our recommendation however, some of our locations are accessible but our guides are not available to assist with propelling either wheelchairs or strollers during the tour.

    Please contact us at info@riredfoodtours.com so we may help assess your individual situation with a stroller or wheelchair.

  • Do I need to purchase a ticket if I’m not eating?

    Yes – all guests must purchase a ticket whether they plan to partake in the food tastings or not. Non-paying individuals will not be able to join the tour for any reason(s). The ticket fees help cover the costs of all the food samplings and also to pay for your tour guide(s) wages, whom are offering valuable commentary on historical, architectural, cultural and restaurant information during our tours.

  • Can I share the tastings with someone and we only pay for one place on the tour?

    All guests on the tour must purchase individual tickets, and non-paying persons will not be allowed to join the tour.  Tastings are not allowed to be split between people, or shared.

  • Can I purchase drinks on the tour?

    Water will be served along with most tastings,  but we strongly suggest you bring a bottle of water in case while walking you want to hydrate. We are on a very tight schedule and can not take the time to order additional drinks or alcoholic beverages other than what may be provided within the tasting tour. However, along the way we will be tipping you off to the best places for beers and cocktails for after the tour.

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